Privacy Policy

1. Introduction

Shush Creative (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us via email or contact forms
• Subscribe to our newsletters or communications
• Engage with our services or express interest in our productions
• Attend our events or meetings

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device and operating system details
• Pages visited and time spent on our site
• Referral sources and website navigation patterns

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To communicate about our services and productions
• To improve our website and services
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

• Legitimate Interest: For business operations and communications
• Consent: When you provide explicit consent for specific purposes
• Contract: To fulfill contractual obligations
• Legal Obligation: To comply with applicable laws

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist in our operations
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition
• With your explicit consent

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

9. Cookies

Our website may use cookies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies necessary for website functionality may still be used.

10. International Data Transfers

If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with UK GDPR requirements.

11. Children’s Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been breached.